Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase. The customer is responsible for return shipping unless a mistake has been made on behalf of The Wizarding Apothecary.
1. Please email info@wizardingapothecary.com to request a refund.
2. Once we have notified you, mail your returned item to:
Wizarding Apothecary
226 Melrose Circle
North Little Rock, AR 72114
3. Please include in your package a letter stating the reason for your return (Optional).
Return Exceptions
Some items can not be returned if they are opened. These include herbs & spices, food products & cooking oils.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
Exchanges
If your item is in new condition, you may exchange it for a different in-stock item. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.